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Sri Lanka’s market leader in tiles, LANKATILES, recently debuted their QR code whereby customers could conveniently access the full range of their products and verify Maximum Retail Price (MRP) prior to purchase for optimum convenience & transparency.
This was introduced to encourage the industry to self-regulate as well as to protect consumers from unscrupulous elements within the market.
In addition to scanning the QR code, MRP of products and other details can also be accessed via the Customer Support Hotline 011 7 622 822 or by visiting the official website www.lankatiles.com
Commenting about this initiative, Mahendra Jayasekara, Managing Director of Lanka Tiles PLC and Lanka Walltiles PLC said: “As an enterprise with a legacy spanning many decades, LANKATILES is committed to setting & upholding industry benchmarks to ensure public welfare. Through this initiative, we hope customers will refrain from traders who are exploiting the current circumstances i.e., limited supply due to import limitations put in place to remedy the forex crisis.”
He said that discipline through self-regulation was paramount for consumer protection and encouraged competitors & counterparts to follow suit.
The campaign to encourage strict adherence to MRP was adopted in light of the recent complaints about certain parties in the tile & sanitaryware market charging exorbitant prices inconveniencing the public as well as industries such as construction.
Customers can complain about such price manipulations to the Consumer Affairs Authority via the hotline 1977.
LANKATILES is a leading manufacturer of floor & wall tiles established in 1977. The brand is renowned for unique designs that amalgamate technology, creativity & industry expertise. LANKATILES makes a significant contribution to the economy of the country via foreign currency earnings by exporting to over 15 nations across the globe.
